Sega Amusements International (SAI), is delighted to announce the merger of Sega Prize International (SPI) with Sega Total Solutions (STS), to create an all-encompassing, one-stop solution for all customer needs. The combined wealth of experience and expertise from these two departments under the one STS umbrella will offer customers the best products and service. STS is a leading supplier of spares and redemption tickets. The STS technical team provides vital support to operators. SPI, on the other hand, brings to the market, highly desirable plush and electronic products for the amusements market. With the addition of SPI, the Spares, Service and Workshop will continue to focus on supporting customer needs in each of specialised area. General Manager Peter Murphy an industry veteran will be heading up the STS team with the support of SPI Department Head Trevor Clarke. Peter commented, “The prize and spares teams have been serving the same customers for years delivering consistently high-quality service. This merger will save customers precious time and effort. Customers now need to call just one number +44 (0) 208 391 8060 or email stssales@sega.co.uk to contact the multi-faceted STS team. Customers familiar with the prize telephone number need not worry as this will divert to the unified STS sales team.” Trevor added “This collaboration lays the foundation for a truly exciting future for Sega and our customers. This merger is a great step that will deliver greater value and higher quality service to the industry.” (No. 175G/2019/05)